Client Servicing at 8 Bit Media Full Time

8 Bit Media is looking for Client Servicing managers

Experience: 0-5 Years

Primary role:
 Ensure smooth operations and managing day-to-day job efficiently
 Lead a team and work together to ensure client is satisfied with the quality of work
 Involvement in key pitches
Major roles and responsibilities:
 Efficiently and autonomously handle operations
 Effectively manage clients’ requirements and actively manage end-to-end client co-ordination
 Understand brand requirements, guidelines and the TG
 Maintain healthy relationship with client and build trust with POC within client team
 Ensure high quality of work is maintained, content is published as per schedule and all the
 deliverables meet client’s expectations
 Research and stay updated on current and emerging online trends & best practices specific to
digital media and provide recommendations to clients.
 Inquisitive to learn new things all the time
 Planning an account & guiding the account in the right direction
 Eye for detail and passion to deliver highest quality work
 Manage a team of Account Executives for the assigned accounts and client escalations as well
 Should have at least basic understanding of SEO, performance marketing, analytics tools,
media creative guidelines and website

Other/Special Requirements:
 Understanding Clients & business and driving campaigns across all digital marketing verticals
including websites & apps, SEO, SEM, Social Media, etc.
 Have knowledge of digital media measurements and be able to analyse key trends on the
digital initiatives undertaken.
 Create strategic roadmaps and ROI reports for digital projects for effective implementation of
strategies.
 Plan and prepare monthly, quarterly & annual campaign reports and assist in designing
roadmaps for the brand.
 Communicate briefs effectively to internal creative & development team.
 Experience of scoping for digital projects & cross selling. Should also able to present
 proposals & close deals.
 Actively get involved in pitching process, provide key insights, and assist in presenting a
robust plan to prospective clientele.
 Pitching innovative ideas to clients & actively get involved in winning awards for the
organisation.
 Lead & participate at all stages of the strategizing, planning, creative and delivery process.
 Conduct internal audits, analyse social media campaigns with tracking systems to gather data

and determine efficacy and areas for campaign improvement.

Qualification & Skills:
 A Degree in Marketing, Advertising, Communication or another relevant field
Graduate/Post Graduate with 0 – 5 years of experience in a similar role
 (Digital/Social/Advertising/Creative Agency)
 Must have excellent verbal and written communication skills & should have outstanding
presentation making skills
 Digital First – Passion for Internet/Digital
 Ability to decode trends and analytics from Data
 Ability to understand Business

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