Account Management / Account Manager / Digital Account Manager
Associate Digital Account Manager at Iffort Full Time
Iffort is looking for an Associate Digital Account Manager.
Experience – 2.5+ Years
We are looking for an Associate Digital Account Manager with an experience of 3-5 years to join our team.
The person will manage our client portfolio to help our clients improve their online presence.
As a Digital account manager, you must have solid experience in marketing with a customer service approach and also have a clear idea of how digital platforms add value to company strategy and performance.
Key KRAs include, growing business, nurturing client relationships and providing ROI for services.
Responsibilities
● Act as the point of contact for clients for digital management matters
● Build strong, long-term client relationships and maintain frequent contact
● Set digital strategies for your assigned customers, considering their specific requirements
● Suggest, design, and implement digital projects to increase customer ROI
● Address client queries effectively and on time
● Present social media strategies to clients
● Report on web performance metrics
● Analyze digital campaigns success
● Stay up-to-date with digital technology trends
Requirement
● Proven work experience as a Digital account manager
● Hands-on experience with Social and Digital Marketing
● Experience in working on performance marketing campaigns is preferred
● Fair understanding of online marketing tools and social media platforms
● Experience with customer service and account management
● Excellent verbal and written communication skills.
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