Account Manager at BlackCab Full Time

BlackCab is looking for an Account Manager

Experience – 2 years

• The ideal candidate will be well-read, customer-oriented, strategically driven with prowess and knowledge of social media handling to achieve goals, maintain a great customer experience while leading a team of one to two account executives. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills.
• In this role, you will be in touch with a top client across our roster and directly representing the agency. Needless to say, experience in social media and digital marketing is a must.

Responsibilities-

• Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships.
• Manage multiple projects simultaneously while interfacing with different internal and external contact.
• Interfacing with the clients to communicate broad strategies, monthly reports and updates.
• Maintaining a strong and symbiotic relationship with the clients, their marketing department or their point of contact and gauging their need from time to time.
• Liaising internally with team members to ensure smooth workflows, adherence to deadlines and efficiency
• Understanding and analysing on a fortnightly basis, the trajectory of the clients accounts. Maintaining a unified vision between clients’ expectations and our plans for the brand
• Helping clients understand their performance using customised matrices which are beneficial to their needs and their organisations requirement.

Qualifications and Skills required-

• A bachelor’s degree in BCom, BBA, BMS, BMM, Communication or other relevant subjects.
• Excellent coordination, planning and communication skills.
• Diplomacy and ability to meet deadlines, ability to work under pressure.
• Adaptability and strong problem solving skills.
• Exceptional verbal and written communication skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally

Openings- 2

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